Cookies Policy

Cookies are small text files that a website places on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used by websites to help pages load correctly, keep users signed in, remember preferences and understand how visitors use online services.

Some cookies are placed by us, while others may be placed by carefully selected third parties that provide services for the website. These third parties may use cookies, pixels, tags, software development kits or similar technologies. For simplicity, this policy uses the word “cookies” to cover these technologies unless a different meaning is clear from the context.

Cookies may be session cookies or persistent cookies. Session cookies are deleted when you close your browser or end your session. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose and the settings used by the relevant service.

Why cookies are used

• To operate essential website functions and maintain security.
• To remember choices such as language, region or display preferences.
• To keep parts of the website working during a browsing session.
• To understand website traffic, performance and general usage patterns.
• To identify technical errors and improve website content and functionality.
• To support relevant communications and marketing where permitted and where you have provided any required consent.

Strictly necessary cookies

These cookies are required for core website features. They may support account access, session management, fraud prevention, security controls, age and identity verification processes, responsible gambling tools, payment-related functions and the delivery of pages or services you request. Because the website may not operate properly without them, strictly necessary cookies generally cannot be switched off through a cookie preference tool. You may be able to block them in your browser, but doing so could prevent access to some or all website functions.

Preference and functionality cookies

These cookies help the website remember information that changes the way it behaves or appears. For example, they may remember a selected language, region, interface setting or other preference. They can make your experience more convenient by reducing the need to enter the same information repeatedly. If you decline these cookies, some preferences may not be remembered and certain features may be less personalised.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about the pages viewed, links selected, time spent on a page, general device information and whether a page or feature is working as intended. We use this information in an aggregated or otherwise appropriate manner to assess performance, identify improvements and make the website easier to use. Where required, these cookies will only be used after you have given consent.

Advertising and marketing cookies

Advertising or marketing cookies may be used to measure campaigns, limit repeated advertising, understand which communications are effective and help present content that may be more relevant to your interests. These cookies may be set by third-party advertising, measurement or campaign partners. They are not used to replace responsible gambling controls, and the availability of marketing cookies does not mean that you will receive marketing communications. We will use these technologies in accordance with applicable requirements and any consent choices you make.

Security, compliance and responsible gambling technologies

We may use cookies and similar technologies to help protect accounts, detect suspicious activity, prevent misuse, support compliance obligations and maintain the integrity of our services. These technologies may also help provide responsible gambling features, including tools or settings intended to help players manage their activity. Disabling certain technologies may affect our ability to provide or protect these functions.

Some pages, tools or services may include content supplied by third parties. Examples may include analytics providers, security services, payment service providers, customer support tools, embedded media and advertising or campaign partners. Those providers may use their own cookies or similar technologies and may process information in accordance with their own privacy notices.

Third-party services may change over time as the website is updated, new features are introduced or service providers are replaced. We aim to use third-party services appropriately, but we do not control every cookie or technology used by an external provider. You should review the relevant third party’s privacy and cookie information where available.

Cookie information may be linked with other information that we hold about your account or use of our services where this is necessary for a stated purpose, permitted by law or based on your consent. We take steps intended to protect personal information and limit access to people and providers who need it for legitimate business, legal, security or service-related reasons.

Information that cookies may collect

• Your device type, operating system, browser and general technical settings.
• Internet protocol address or approximate location derived from technical information.
• Pages visited, features used and interactions with the website.
• The date, time and duration of visits or sessions.
• Referral information showing how you reached the website.
• Cookie preferences and identifiers associated with a browser or device.

Cookies do not usually contain your full name or other information that directly identifies you. However, information collected through cookies may be combined with account or transaction information and may therefore be treated as personal information under applicable privacy laws. Our Privacy Policy provides further information about how personal information may be collected, used, disclosed and protected.

When you first visit the website, you may be shown a cookie banner or preference tool. This may allow you to accept optional cookies, reject them or choose particular categories. Your choices may be saved through a cookie or similar storage technology. If you delete that storage, clear your browser data or use another device or browser, you may be asked to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. The method differs between browsers and devices, so you should use the help or settings area of your chosen browser for instructions. Some mobile operating systems also provide controls for advertising identifiers and similar tracking technologies.

1. Open your browser or device privacy and security settings.
2. Review the available cookie, site data or tracking controls.
3. Choose whether to allow, block, delete or restrict cookies.
4. Revisit these settings when you use a different browser or device.

Blocking or deleting cookies may not prevent all forms of online tracking, and it may affect how the website works. Essential security, account, compliance and session functions may still be required. If you reject optional cookies, you may continue to see general content and advertising that is not based on cookie information, where applicable.

If a consent management tool is available on the website, you can use it to review or change your optional cookie choices. Withdrawing consent does not affect processing that took place before withdrawal, and it does not remove information that we are required or permitted to retain for legal, security, compliance or operational purposes.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our privacy practices. The updated version will be published on this page with a revised effective date where appropriate. You should check this page periodically so that you understand how cookies are used.

This policy is not intended to provide a complete technical list of every cookie that may be used at every moment. The names, purposes and durations of cookies may vary depending on the pages you visit, the features you use, your device and your cookie preferences. Where a cookie preference tool is available, it may provide more current category information.

For information about personal information, access or correction requests, overseas disclosures, data security, retention and privacy rights, please refer to the Skycrown Casino Privacy Policy. If you have a question about this Cookies Policy, use the contact or support option made available on the website. Do not include sensitive account, payment or identity information unless it is requested through an authorised and secure process.

Skycrown Casino is intended for adults who are legally permitted to participate in online gambling in their location. Cookies do not change the requirement to comply with applicable gambling laws, account terms, age requirements, identity checks or responsible gambling safeguards. If gambling is causing concern, use the responsible gambling tools and support information available on the website.